Cancellation Policy

24 Hours to Appointment

If cancelled with 24 hours to appointment, you will be charge $40 non refundable fee. Please understand your booking takes away from another customer who could have booked, so if cancelled same day, we need to accommodate our cleaning specialists.

48 Hours or Sooner

If cancelled with 48 hours or sooner, it is eligible for credit. This means it's a cleaning credit applied to your account that can be used whenever you please.

Before your 48 Hour Window

If you decided to cancel before 48 Hour Window, you are eligible for an immediate full refund.